Warranty Terms

All Motion Racing (“MOTION RACING”) Williams Racing branded eBikes (the “ebike”), and their individual Covered Components (as defined herein), are protected against all manufacturing defects in material or workmanship for one (1) year after receipt of the ebike by the customer (the “Warranty Period”).

Only the original owner of an ebike purchased from MOTION RACING’s online or physical storefront is covered by this Warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Warranty apply to any subsequent owner or other transferee of the ebike.

The Warranty is expressly limited to the replacement of a defective lithium ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “Covered Component”).

The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.

This Limited Warranty Does Not Cover

Normal wear and tear of any Covered Component.

Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes).

Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.

For the avoidance of doubt, MOTION RACING will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.

The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.

DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR COVERED COMPONENT IS PROTECTED BY THIS WARRANTY SHALL BE IN THE SOLE DISCRETION OF MOTION RACING.

Shipping Damage

Damage to a Covered Component during shipping is not covered by this Warranty, but MOTION RACING will replace such damaged Covered Components if you:

Notify MOTION RACING of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the ebike;

Provide MOTION RACING with a dated picture of the damaged Covered Component;

Return all original packaging and paperwork included with the ebike; and
Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the ebike for damage upon receipt.